Job Summary:
We are looking for an experienced QC Manager to oversee quality control and laboratory operations, ensuring consistent quality of raw materials, in-process materials and finished products. The candidate will be responsible for laboratory management, quality testing, documentation, compliance, team supervision, supplier quality and continuous improvement.
Required Skills & Competencies
- Strong analytical and problem-solving skills.
- Knowledge of statistical quality tools.
- Good understanding of ISO and regulatory requirements.
- Leadership and team coordination ability.
- Strong documentation and reporting skills.
- Good communication skills (internal & external).
1. Quality Testing & Laboratory Management
- Supervise routine testing of raw materials, in-process materials and finished products.
- Ensure testing as per approved specifications, SOPs and standard methods (ASTM, ISO, etc.).
- Monitor PSA (Particle Size Analysis), chemical parameters, physical properties and other critical QC tests.
- Review and approve Certificates of Analysis (COA).
- Ensure calibration and maintenance of lab instruments such as PSA analyzer, pH meter, brightness meter, etc.
2. Compliance & Documentation
- Ensure compliance with ISO 9001:2015 requirements.
- Maintain test records, control charts and quality reports.
- Handle internal and external audits.
- Ensure proper documentation and batch traceability.
3. Non-Conformance & Corrective Action
- Investigate Out-of-Specification (OOS) and Out-of-Trend (OOT) results.
- Coordinate with Production and Purchase teams for quality-related issues.
- Conduct Root Cause Analysis (RCA) using:
- 5 Why
- Fishbone Diagram
- CAPA
- Monitor the effectiveness of corrective and preventive actions.
4. Supplier Quality Management
- Evaluate supplier COAs and incoming material quality.
- Raise non-conformance reports for supplier deviations.
- Coordinate supplier corrective actions and improvements.
5. Process Monitoring & Improvement
- Analyze quality data trends and identify improvement opportunities.
- Implement statistical tools such as SPC and control charts.
- Support reduction of rejections, rework and customer complaints.
6. Team Management
- Supervise QC Chemists and Lab Technicians.
- Provide training on test methods, SOPs and safety practices.
- Ensure safe laboratory operations and compliance with EHS norms.
7. Customer & Technical Support
- Support customer audits and technical queries.
- Assist in customer complaint investigation and response.
- Coordinate with Production, Sales and other departments on quality-related matters.
- Maintain strong documentation and reporting standards.
- Ensure effective internal and external communication.
